Privacy Policy

Last Updated: 31-Oct-2025

This Privacy Policy explains how Firoza987 collects, uses, protects, and shares your personal information.

1. Information We Collect

Personal Information:
Name
Email address
Phone number
Date of birth
Address
City/State
Bank account details (for withdrawals)
Identity proof (for verification)

Account Information:
Username and password
Account balance
Bet history
Withdrawal history
Login history
Device information

Payment Information:
Payment method details
Transaction history
Deposit records
Withdrawal records

Usage Information:
Pages visited
Games played
Time spent on the platform
Browser type
IP address

2. How We Use Your Information

Account Management:
Create and verify your account
Process your deposits and withdrawals
Confirm your identity
Send account updates

Customer Service:
Respond to your inquiries
Resolve disputes
Provide support
Send notifications

Platform Operations:
Improve our services
Prevent fraud
Ensure compliance
Monitor platform security

Marketing (Only with Consent):
Send promotional offers
Announce new games
Share platform updates

Legal Requirements:
Comply with laws
Prevent illegal activity
Enforce our terms
Respond to legal requests

3. Who We Share Your Information With

Service Providers:
Payment processors (for deposits/withdrawals)
Email services (for notifications)
Cloud hosting providers
Customer support software

Legal Requirements:
Government authorities (if required by law)
Law enforcement (for fraud investigation)
Regulatory bodies (for compliance)

We Do NOT Share:
Your information with third-party marketers
Your data with other gaming platforms
Your personal details with unaffiliated companies
Your data without your consent

4. Data Security

We protect your information with:
SSL 256-bit encryption
Secure servers
PCI-DSS compliance
Regular security audits
Firewalls and security protocols
Password protection
Limited access to sensitive data

5. Data Retention

We keep your information:
As long as your account is active
For 7 years after account closure (for legal compliance)
For transaction records (as required by law)
For dispute resolution purposes

6. Your Rights

You have the right to:
Access your personal data
Correct inaccurate information
Delete your account and data
Export your data
Opt-out of marketing communications
Request information about the data we hold
To exercise your rights: support@firoza987.com

7. Cookies & Tracking

We use cookies for:
Remembering your login
Improving user experience
Analytics
Security purposes

You can turn off cookies in your browser settings. However, some features may not work correctly.

8. Third-Party Links

Firoza987 may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

9. Children's Privacy

Firoza987 is not for anyone under 18. We do not knowingly collect information from minors. If we learn someone is underage, we immediately close their account and refund their balance.

10. International Data Transfer

Your data may be transferred to servers outside India for:
Cloud storage
Backup purposes
Service improvement

All transfers are protected by encryption and security measures.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:
Know what personal data is collected
Know whether data is sold or shared
Delete your personal data
Not to be discriminated against for exercising privacy rights
Contact: support@firoza987.com

12. Contact Us

For privacy questions or concerns:
Email: support@firoza987.com
Phone: [Your Number]
Address: [Your Address]
We will respond to privacy inquiries within 30 days.

13. Policy Updates

We may update this policy at any time. Changes are effective immediately. Continued use means you accept the revised policy.

14. Your Responsibility

You are responsible for:
Keeping your password confidential
Protecting your account
Notifying us of unauthorised access
Updating your information
Reviewing this privacy policy

Disclaimer

This Privacy Policy is subject to applicable laws. In case of conflict with local laws, local laws prevail.